Mewe jewelry Shipping & Returns

Mewe jewellery Shipping & Returns

Everyday free Express shipping on all orders over $99 within Australia or
$6.99 recorded for Australian purchases SHIPPING FROM PERTH WA

The time we need to prepare an order for shipping varies.

Normally ships within 24 - 48 hrs with a 120-day return policy on items that are non-pierced  

Delivery for Jewellery 

 Shipping

Standard

Express

 

Shipped from Perth 

5 - 7  Days

3 - 5 days

 

Custom items 

See Below

See Below

 

PLEASE BE ADVISED we cannot guarantee standard free shipping. if you are concerned please purchase tracked shipping that can be traced and replaced
IF ITEMS ARE LOST DUE TO POSTAL ISSUES AND NO TRACKING WAS PURCHASED WE WILL NOT REFUND OR REPLACE  if you are concerned please take the registered shipping 
Further Details
These are estimated dates time and could change from season to season 
most items are dispatched together from one warehouse but in some cases, items may be shipped separately  if you have any questions on your delivery please contact us before purchase if needed on sales@mewe-jewelry.com
 

Custom Jewelry

  1. Postage delays can always occur, especially during Christmas time by the Post System
  2. We try our very best to get orders out on time.
  3. All items are checked for any defects before sending, therefore if items arrive broken it is usually during transit.
  4. All orders are custom made especially just for you, therefore no returns or refunds can be accepted due to change of mind or inscription. If Mewe-jewelry has made an error in the inscription, design and order then Mewe jewellery will replace the item for you.
  5. Due to the personalised and customised nature of our products, we regret that returns or exchanges of pendants are not possible except where we have made a spelling error or there is a defect in the merchandise. mewe-jewelry always aim to have products of the highest quality, if there are any problems please do not hesitate to contact us at sales@mewe-jewelry.com. Your statutory rights are unaffected.
  6. please do not purchase if you have not agreed to these terms these terms only apply to cust made jewellery that has been requested by you and personally made to your requirements

Custom Jewelry only please allow for the construction of personalised jewellery this can vary from three weeks to four weeks depending on the item for delivery please allow for this if you are planning the item for a gift 

Approximate dispatch times for custom jewellery only 

 

Silver

Rose Gold

Gold

Personalised with inscription

1-3 wks

1-3 wks

1-3 wks

Custom cut jewellery 

2-3 wks

2-3 wks

2-3 wks

 

Delivery with Express Post

check delivery time to your area click here

if you have any questions contact us here .sales@mewe-jewelry.com
Aramex -https://www.aramex.com/        
 

WHAT YOU CANNOT RETURN

Unfortunately, we are unable to accept certain items for return.

These include:

  • Items that have already been taken out of the packing and worn.
  • Items which lack their original packaging, including gift boxes and certificates of authenticity.
  • Items which have been customized or altered to meet customer specifications, like resizing or engraving with an outside jeweller.
  • Items which have been in the customer’s possession for more than thirty (30) days from the date the item was delivered.

pieced items are non-refundable 

Custom Jewellery see here 

https://mewe-jewelry.com/pages/custom-jewelry

 

INTERNATIONAL PAYMENT METHODS ACCEPTED:

  • PayPal
  • International Credit Cards

International orders will be subject to additional verification of billing address, bank and bank phone number. Please allow 2-3 business days for international order verification to be completed. For faster processing, we recommend that you check out with a verified PayPal account. 

 ABN 48149568317
 
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